After placing your order, shipping takes 2-5 BUSINESS days which are MONDAY-FRIDAY, WEEKENDS ARE NOT INCLUDED. This means, we will ship within 2-5 business days after your order is placed. During holiday time(black Friday, Christmas & New Years), shipping takes up to 3-14 BUSINESS days due to higher traffic. Effective 4/21/2020, Delays may occur due to restrictions related to COVID pandemic which is completely out of BeeYourMotherhood's control. Once shipped, a tracking number will be sent to the email provided on order form by customer. Please allow up to 1-2 business days for your tracking number to update after you receive your shipping confirmation. United states postal service do not always scan right away which we cannot control once we drop off orders however we work with you to make sure your orders are scanned in a timely manner.

When placing your order, please make sure your billing and shipping information matches. If the name on the order does not match the billing name, this will result in an immediate hold for verification purposes. We do NOT ship any orders with different billing and shipping information without verifying payment due to chance of fraudulent orders. For those placing orders for others, please make sure you add the receivers name on PayPal so that your order wont be cancelled. If you enter in the wrong address, please contact us right away so we can cancel the order. We cannot edit any information NO EXCEPTIONS. If you do not contact us in time for us to cancel order, it is your (the customer's) responsibility to contact USPS to update your shipping address and/or reroute the order package if needed. 

If for any reason your package was returned back to sender (us) due to incorrect address or issues USPS may have had with shipping your order, you will be able to pick up from our store location or request for re ship which you will be responsible for the shipping costs once your package arrives back to us. In any event your package is lost or stolen in this process, this issues would be on USPS not BEEYOURMOTHERHOOD due to us not being responsible for the package once shipped by USPS. Please contact USPS about your order once tracking number updates! This means that they have accepted your package and are in possession of your order.

​Effective 4/21/2020, ALL will need 2-3 BUSINESS days for processing time to prevent fraudulent transactions. This means, after you've placed your order we will need 2-3 BUSINESS days, which does NOT included the day you ordered, to process. 

​At this time, BeeYourMotherhood ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, BeeYourMotherhood ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier. 

Please note that we are NOT responsible for USPS scanning and processing time. Once we create your shipping label we drop off within 24 hours after tracking is sent. After tracking is sent and order is dropped off to USPS, the responsibility is now left with USPS. Please notify them at 1(800)275-8777 with your tracking number for any questions you may have after we ship your order. We will do our best at assisting when contacting USPS to make sure our customers receive their orders by giving you the exact USPS location we used to ship your items. Any further assistance would be from USPS. Please note that USPS scanning time MAY have delays due to COVID-19 however we are doing our best to work around this. 

LOST OR STOLEN PACKAGES

Any packages that are lost or stolen you MUST contact USPS and file a claim. If you purchased insurance through us when placing your order, you still have to contact USPS which they will give you your FULL refund for your order, not us. When you place your order with us adding insurance we simply add the coverage through USPS so that your package i covered while in their possession. Once claim has been submitted, contact us by email so we can assist further if need be. If you do not purchase insurance, please understand we are NOT responsible for any lost or stolen packages once responsibility is transferred over to USPS. If USPS delays the process of refund but inform us they will cover the costs, we will simply send your order to assist with your wait time. In any event, If a mistake is on our end and your package is lost or stolen we will surely refund or reship your order free of charge!

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